1Nur Inayah Rauf, 2Andi Mu'tiah Sari, 3Erlina HB, 4Sulfianti Fakhruddin
1,2,3,4Department of Hospital Administration, Tri Tunas Nasional Technology and Health Institute, Indonesia St. Antang Raya No.168, Makassar, South Sulawesi, 90235
DOI : https://doi.org/10.47191/ijmra/v8-i04-02Google Scholar Download Pdf
ABSTRACT:
Health care facilities including clinics are required to provide a safe and comfortable environment for patients, staff, and visitors. In addition, facility and safety governance is one of the assessment standards in clinic accreditation, so it is important that all staff have good knowledge of Facility Management and Safety (FMS). This study aims to determine the effectiveness of FMS training in improving staff knowledge at Clinic X Makassar City. This type of research is quantitative using pre-experimental design type one group pre-test post-test method. The sample size was 58 respondents using total sampling. Data analysis with Wilcoxon Test. The data collection instrument used a questionnaire which had previously been tested for validity using Pearson Product Moment and reliability test with Cronbach Alpha and data normality test. The results showed knowledge in the pre-test with a good category of 29.3%, moderat 39.7%, and poor 31%. Post-test scores were 93.1% good, 1.7% moderat, and 5.2% poor. Wilcoxon test showed the effect of FMS training on improving staff’s knowledge (p = 0.000). FMS training is effective in improving staff knowledge at Clinic X therefore training similar topics needs to be scheduled periodically.
KEYWORDS:Facility; Safety; Training
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